Programs for Networking Training Insights
Written by Jason Kendall   
Sunday, 27 December 2009 08:44
In these days of super efficiency, support workers who can mend computers and networks, along with giving regular solutions to users, are vital in every part of industry. As we get to grips with the multifaceted levels of technological advances, growing numbers of IT professionals are needed to run the smooth operation of functions we rely on.
by JasonKendall


In these days of super efficiency, support workers who can mend computers and networks, along with giving regular solutions to users, are vital in every part of industry. As we get to grips with the multifaceted levels of technological advances, growing numbers of IT professionals are needed to run the smooth operation of functions we rely on.

One thing you must always insist on is proper direct-access 24x7 support via dedicated instructors and mentors. Far too often we see trainers who only provide support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later (but not weekends usually).

some companies only provide email support (slow), and telephone support is usually to a call-centre that will chat nicely with you for 5 minutes to ask what the issue is and then simply send an email to an instructor - who will attempt to call you within 24-48 hrs, when it's convenient to them. This is all next to useless if you're lost and confused and only have certain times available in which to do your studies.

Top training companies use multiple support centres from around the world. They use an online interactive interface to join them all seamlessly, irrespective of the time you login, there is always help at hand, avoiding all the delays and problems.

Never ever take second best when you're looking for the right support service. Many IT hopefuls that can't get going properly, are in that situation because of support (or the lack of).

It's likely that you've always enjoyed practical work - the 'hands-on' individual. Usually, the world of book-reading and classrooms is something you'll make yourself do if you have to, but it's not ideal. Check out video-based multimedia instruction if learning from books is not your thing.

Studies have consistently shown that becoming involved with our studies, to utilise all our senses, is proven to produce longer-lasting and deeper memory retention.

Interactive full motion video with demonstrations and practice sessions will turn you off book-based study for ever more. And they're far more fun.

You'll definitely want a training material demonstration from your training provider. You should ask for instructor videos, demonstrations, slide-shows and fully interactive skills-lab's.

Many companies provide training that is purely available online; and although this is okay the majority of the time, think what will happen if your access to the internet is broken or you get a slow connection speed. It is usually safer to have DVD or CD discs that don't suffer from these broadband issues.

An advisor that doesn't ask many questions - it's more than likely they're just a salesperson. If someone pushes specific products before looking at your personality and experience, then it's definitely the case.

With a bit of real-world experience or some accreditation, your starting-point of learning is not the same as someone new to the industry.

Consider starting with some basic Microsoft package and Windows skills first. Beginning there can make the learning curve a much more gentle.

Watch out that all exams you're studying for are recognised by industry and are bang up to date. The 'in-house' certifications provided by many companies are often meaningless.

From an employer's viewpoint, only the major heavyweights like Microsoft, Cisco, Adobe or CompTIA (as an example) will open the right doors. Anything less won't make the grade.

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